Marketing & Sales Automation
Sunderland businesses lose leads every day to slow follow-ups. We wire the Northern AI Suite into your sales process so every enquiry gets an instant, intelligent response — whether it lands at 9am or midnight.

We’re the only agency in the North East running the Northern AI Suite under one roof — and our roof is right here in Sunderland. Practical automation that saves your team hours every single week.
No fluff. No jargon. Just proper work that moves your business forward.
Sunderland businesses lose leads every day to slow follow-ups. We wire the Northern AI Suite into your sales process so every enquiry gets an instant, intelligent response — whether it lands at 9am or midnight.
Your customers don’t wait — and now neither does your business. We deploy AI-powered chatbots that handle bookings, answer FAQs, and qualify leads around the clock, giving your Sunderland operation a 24/7 front desk.
From invoice chasing to appointment reminders, we map out the repetitive tasks draining your team’s time and replace them with automated workflows. Less admin, more revenue-generating work for your Sunderland operation.
Off-the-shelf software doesn’t know your business. We build bespoke AI tools around your specific processes — content generation, data analysis, customer scoring — giving Sunderland companies a genuine technological advantage.
Sunderland is in the middle of a serious economic shift — new investment around Riverside, Software City growing, and the BIC packed with ambitious businesses. The ones that automate early will outpace the ones that don’t. We’re here to make sure your business is in the first group.
We’re based at the BIC in Sunderland — this is home. We’re also the only agency in the region offering the Northern AI Suite as a complete, packaged automation solution. No other Sunderland agency offers this stack.
From the BIC to Keel Square, Sunderland businesses are waking up to what automation can do. We’re already here — running the Northern AI Suite from our home base. Pop in for a coffee and we’ll show you exactly what’s possible.
Real recommendations from real people.
“I’ve been incredibly impressed with David’s quality of work since I started working with him back in 2014. He still amazes me with his creativity, the speed of delivery plus he always keeps his word when he sets a time frame. You couldn’t work with anyone else who could be as collaborative, as creative, as David.”
“Dave’s creativity was important to the creation of Gentoo’s outstanding new website. His designs are not only visually engaging but also meet accessible standards and user needs. He goes above and beyond to meet deadlines, displaying dedication and perseverance to ensure designs meet user needs.”
“Dave has an unmatched level of creativity and energy — when you place these two together you get a creative genius who does not stop until he takes the project from good to great. His commitment to the brand standards is contagious. I am confident Dave will be a true asset in any team.”
Everything you need to know about our AI Automation Sunderland service.
AI automation handles the tasks eating your team’s time — lead follow-ups, email sequences, customer FAQs, data entry, appointment scheduling. We built Oxitec a GPS-powered mobile app for deploying genetically modified mosquitoes with real-time threat data, so your CRM integration should be straightforward.
Complexity varies, but most automations pay for themselves within weeks through the time they save. We always start with the highest-impact workflows so you see ROI quickly before we scale to more advanced systems.
Absolutely. We’re based at the BIC in Sunderland — book a slot and we’ll walk you through exactly how the Northern AI Suite works for businesses like yours.
Yes. We build bespoke AI-powered tools tailored to your specific business needs — intelligent chatbots, content generation, data analysis, and custom workflows, all built around how your team actually operates.
Real reviews from businesses like yours.
Had a website made from scratch was done within 4 days and turn around was great.
Great service overall. It's been a real pleasure working with Dave and his team. They've helped strengthen our business presence and brand identity through our website and are always on hand to offer support and go the extra mile. We're looking forward to continuing to work with Dave and the Northern Digital team on future projects as our business grows.
Very good experience, very knowledgable and trustworthy. Highly recommend.
Ready for a colourful conversation about your next big idea? We'll bring the crayons, you bring the dreams — and maybe biscuits.