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CRO

Turn More Clicks
Into Customers.

We sharpen our digital pencils to improve your website and marketing funnels — testing, tweaking, and improving until every visitor has the best possible experience.

Project investment: £1,800–£3,500/project
Dave Head
What You Get

CRO

No fluff. No jargon. Just proper work that moves your business forward.

A/B Testing & Experimentation

Small changes, big results. We test different page versions to identify what resonates with your audience, then implement the winning changes across your site.

User Journey & Funnel Improvement

We analyse how visitors navigate your site, identify friction points where they drop off, and smooth out the path from landing page to conversion.

Landing Page Improvement

Pages designed to convert, not confuse. We improve headlines, messaging, visuals, and calls-to-action to deliver measurable results from the traffic you’re already getting.

Data-Driven Insights

Every recommendation is backed by real data. We use heatmaps, session recordings, and analytics to understand exactly what your visitors do — and why they leave.

Why CRO Matters

Why Conversion Improvement Matters
for Your Business.

You’re already paying for traffic — CRO makes sure that traffic actually converts. Instead of spending more on ads, we make your existing visitors more valuable. Small improvements compound into significant revenue growth.

  • Get more customers from the traffic you already have
  • Lower your cost per acquisition across all marketing channels
  • Data-backed decisions, not guesswork or gut feelings
  • Compounding improvements that grow your revenue month over month
Why Northern

Why Choose Northern
for CRO.

We combine real data with creative testing to find what works. No assumptions, no opinions dressed up as strategy — just evidence-based improvement that moves the needle.

+285% Conversion Rate
At Capture Expense, we restructured campaigns and improved landing pages for dramatic conversion growth.
Heatmaps & Session Data
We use real visitor behaviour data to identify exactly where people drop off and why.
A/B Testing Rigour
Every test runs to statistical significance. No premature conclusions, no cherry-picked results.
Works With Your Existing Stack
We integrate with your analytics, ad platforms, and CRM — no rip-and-replace required.
North East CRO

Helping Businesses Across
the North East Convert Better.

Whether you’re a local service provider or an e-commerce brand shipping nationwide, we improve your digital touchpoints so every visitor has the best chance of becoming a customer.

+285%
Conversion Rate (Capture Expense)
+58.61%
Views Per User (Gentoo Homes)
+85.07%
Engagement Time (Gentoo Homes)
+1,400%
Social Sales (The Pen Shop)
CRO Projects

Our Work in
CRO.

Testimonials

What Our Clients Say

Real recommendations from real people.

“I’ve been incredibly impressed with David’s quality of work since I started working with him back in 2014. He still amazes me with his creativity, the speed of delivery plus he always keeps his word when he sets a time frame. You couldn’t work with anyone else who could be as collaborative, as creative, as David.”

MV
Mark Voermans
Enterprise Sales, Cloud & AI — Client since 2014

“Dave’s creativity was important to the creation of Gentoo’s outstanding new website. His designs are not only visually engaging but also meet accessible standards and user needs. He goes above and beyond to meet deadlines, displaying dedication and perseverance to ensure designs meet user needs.”

LM
Lisa McClure
User Centred Design Researcher — Managed Dave at Gentoo

“Dave has an unmatched level of creativity and energy — when you place these two together you get a creative genius who does not stop until he takes the project from good to great. His commitment to the brand standards is contagious. I am confident Dave will be a true asset in any team.”

AP
Alina Pascarel
citizenM Hotels — Worked with Dave on brand design
CRO FAQ

Common Questions

Everything you need to know about our CRO service.

Conversion Rate Improvement means getting more value from the traffic you already have. Instead of spending more on ads, we improve your site so more visitors take action. At Capture Expense, CRO delivered +285% conversion rate improvement.

We start with data, not guesswork. Heatmaps, session recordings, and analytics show us exactly where visitors drop off. At Gentoo Homes, this approach led to +58.61% views per user and +85.07% engagement time.

Most A/B tests need 2–4 weeks to reach statistical significance. You’ll see incremental improvements quickly, with compounding gains over time as we test and refine continuously.

Absolutely — CRO and PPC are a powerful combination. Better landing pages mean lower cost per acquisition from your ads. At Capture Expense we combined PPC restructuring with CRO to dramatically improve conversions.

Google Reviews

What clients say

Real reviews from businesses like yours.

5.0 (32 reviews)

Had a website made from scratch was done within 4 days and turn around was great.

R
Reece Storey
Web Design

Great service overall. It's been a real pleasure working with Dave and his team. They've helped strengthen our business presence and brand identity through our website and are always on hand to offer support and go the extra mile. We're looking forward to continuing to work with Dave and the Northern Digital team on future projects as our business grows.

B
Ben Wilson
Web Design, Branding

Very good experience, very knowledgable and trustworthy. Highly recommend.

F
Flix Electrics
Web Design
Explore More

Other
Services.

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Free Strategy Audit

What's costing you growth?
Let's find out. For free.

Book a free 30-minute strategy audit with Dave. We'll look at your marketing, find what's not working, and tell you exactly where to focus. No waffle. Just a canny plan you can act on.

No contracts Free consultation Reply within 24hrs

Request Your Free Audit

Takes 30 seconds. No jargon, just results.

Get In Touch

Let's Colour-in
Together.

Ready for a colourful conversation about your next big idea? We'll bring the crayons, you bring the dreams — and maybe biscuits.

Email
hello@northern.digital
Phone
Location
Business & Innovation Centre, Sunderland SR5 2TA
Send Us a Message
No jargon, just results. Fill in the form below and we'll get back to you within 24 hours.


5.0 Google Reviews
30+ Case Studies
13+ Years Experience
12 LinkedIn Recommendations
Google Partner · Meta Partner · Adobe Certified · WCAG 2.1 AA · Disability Confident · Living Wage