We build Make.com automations that join your apps together and take the repetitive admin off your team — designed by people who’ve run Make in anger and know exactly where it shines and where it stings.
No fluff. No jargon. Just proper work that moves your business forward.
We start with the process, not the tool. Once we understand the job to be done, we build it as a clean Make scenario — modules, routers, filters and error handling — so it runs reliably instead of falling over the first time the data looks slightly different.
Make has thousands of ready-made app connectors, and for everything else there’s the HTTP module. We link your CRM, website, spreadsheets, finance tools and bespoke systems — so data flows between them automatically instead of being copied across by hand.
Lead handoffs, invoice chasing, onboarding sequences, report generation, alerts — the recurring jobs that quietly eat hours every week. We automate them end to end so your team can get back to the work that only a human can do.
Make charges by the operation, so a sloppy scenario gets expensive fast. We build lean — batching, filtering early, cutting wasted calls — so your scenarios do more work for fewer operations and your monthly bill stays sensible.
Every business runs on small repetitive tasks — copying a lead into the CRM, chasing an invoice, sending the same onboarding email. None of it is hard; all of it is time. Automate the lot and you buy back hours a week while cutting the silly mistakes that creep in when people do dull jobs by hand.
We ran our own business on Make.com — real scenarios, real volume, real operation bills — before we migrated the stack to self-hosted n8n. That hands-on history means we know Make properly: where it’s the fastest way to ship, how to keep operation costs down, and when you’ve outgrown it and should move on.
Based at the North East BIC in Sunderland, we build Make automations for businesses across Newcastle, Durham and the region — and remotely for clients anywhere in the UK. Automation work travels well, so wherever you are you get the same hands-on build and the same honest advice.
Make is brilliant for custom plumbing, but if you also want CRM, email, booking, reviews and funnels in one place, the Northern AI Suite bundles the lot from £65/month — and we can extend it with custom Make scenarios wherever you need them.
A four-step process refined over 13+ years and 60+ brands. No fluff — just the work that actually moves the needle across the North East.
We start with a free no-obligation audit. We’ll dig into your current make automation performance, your competitors across the North East, and what’s actually possible inside your budget — before anyone signs anything.
We put together a clear plan with realistic targets, costs and timeframes. You see exactly what you’re getting, what we’re measuring, and how we’ll report. No surprises, no upsells you didn’t ask for.
We get on with the work. Direct access to Dave and the team — no account managers, no gatekeepers, no subcontracted offshore studio. Weekly check-ins, monthly reports, and a Slack/WhatsApp channel for quick questions.
The work doesn’t stop at launch. We track what’s working, drop what isn’t, and keep iterating — whether that’s rankings, ad spend, conversion rate, or all three. You get a clear report every month showing what changed and why.
Google AI Overviews, ChatGPT, Perplexity and Bing Copilot are now answering questions that used to send users to your website. Good make automation in 2026 means optimising for AI citation, not just blue links — structured data, semantic clarity, and content that an LLM can lift verbatim.
Five years ago, half the businesses across the North East didn’t take make automation seriously. That’s no longer true. Your competitors are spending, learning, and getting better month on month. The cost of doing nothing is now higher than the cost of doing it well.
Modern B2B and B2C buyers don’t just “Google” you any more. They check LinkedIn, Reddit, YouTube, Companies House, your reviews, your last three blog posts, and what AI tools say about you — before they ever fill in a contact form. Make automation in 2026 has to cover all those surfaces, not just rankings.
Before you spend a penny — whether with us or anyone else — check whether you’re about to fall into one of these.
Rankings, impressions, followers, traffic — none of these pay the bills. We measure enquiries, qualified leads, revenue. If your agency reports anything else as the headline, ask why.
Cheap packaged make automation bundles look like a bargain until you realise every client gets the same playbook. Your business isn’t generic — your strategy shouldn’t be either.
Any agency that needs a year’s commitment to do good work doesn’t trust their own work. Our clients stay because the results are there — not because they’re contractually stuck with us.
Google AI Overviews, ChatGPT and Perplexity are already eating organic traffic. Most agencies haven’t adapted. We optimise for AI citation alongside traditional ranking — one is the future, both matter today.
100-page reports with no story aren’t reporting — they’re cover. Ours fit on one page: what we did, what changed, what’s next. If you want the underlying data, it’s yours to dig into — but the headline tells the story.
Bigger agencies subcontract design to one country, dev to another, content to a third. We don’t. The same team that pitched you does the work — so the strategy you bought is the strategy you get.
Honest answer: it depends. But here’s how we structure things so you know what to expect before the first call.
A fixed-scope piece of work with a defined deliverable — a website rebuild, an SEO audit-and-fix, a brand refresh. Quoted up front, paid 50/50 (deposit + completion). Typical delivery: 2–6 weeks depending on scope.
Ongoing make automation, optimisation, reporting and support. Rolling monthly — cancel any time with 30 days’ notice. No 12-month lock-in. You get a real human, a real report, and real changes every month.
For businesses where digital is the front line. Multi-channel programme — make automation alongside everything else we do (web, brand, automation, content). Quarterly strategy, monthly delivery, dedicated team. Scoped to your business.
Not sure where you fit? Book a free 30-minute call. We’ll talk through your situation, give you an honest steer on what makes sense for the size of business you are, and you’ll leave with a clear next step — whether that’s working with us, working with someone else, or doing it yourself.
Real recommendations from real people.
“I’ve been incredibly impressed with David’s quality of work since I started working with him back in 2014. He still amazes me with his creativity, the speed of delivery plus he always keeps his word when he sets a time frame. You couldn’t work with anyone else who could be as collaborative, as creative, as David.”
“Dave’s creativity was important to the creation of Gentoo’s outstanding new website. His designs are not only visually engaging but also meet accessible standards and user needs. He goes above and beyond to meet deadlines, displaying dedication and perseverance to ensure designs meet user needs.”
“Dave has an unmatched level of creativity and energy — when you place these two together you get a creative genius who does not stop until he takes the project from good to great. His commitment to the brand standards is contagious. I am confident Dave will be a true asset in any team.”
Everything you need to know about our Make Automation Agency service.
Make (formerly Integromat) is a visual automation platform. You connect your apps as a scenario, and data flows between them automatically — a new lead creates a CRM record, triggers an email and posts to your team chat, all without anyone touching it. If a task is repetitive and rule-based, Make can usually do it.
Make charges by the operation — each step a scenario runs. Costs depend on volume, but a badly built scenario can waste operations and inflate the bill. We build lean, batching and filtering early, so you get the result for as few operations as possible.
Make is fully hosted and quick to start; n8n can be self-hosted with no per-operation fees and full data control. We ran our own automations on Make and then migrated to self-hosted n8n, so we can give you a genuinely balanced recommendation for your budget and data needs.
Absolutely. We regularly take on existing Make accounts to untangle scenarios, add proper error handling, cut wasted operations and document what’s there — so your automations become reliable and cheaper to run.
Real reviews from businesses like yours.
Had a website made from scratch was done within 4 days and turn around was great.
Great service overall. It's been a real pleasure working with Dave and his team. They've helped strengthen our business presence and brand identity through our website and are always on hand to offer support and go the extra mile. We're looking forward to continuing to work with Dave and the Northern Digital team on future projects as our business grows.
Very good experience, very knowledgable and trustworthy. Highly recommend.
Available across the North East
Book a free 30-minute strategy audit with Dave. We'll look at your marketing, find what's not working, and tell you exactly where to focus. No waffle. Just a canny plan you can act on.
Takes 30 seconds. No jargon, just results.
Ready for a colourful conversation about your next big idea? We'll bring the crayons, you bring the dreams — and maybe biscuits.
