Northern AI Suite

Stop Juggling.
Start Selling.

One login. One system. One monthly cost.

You're paying for a CRM, an email tool, a booking system, a form builder, and probably something else you forgot to cancel. None of them talk to each other. Half of them you barely use. Northern AI Suite puts it all in one place.

Set up and managed by Northern. Your first hour with Dave is free. No hype, no jargon, no tool we won’t sell you that you don’t need.

Who It’s Built For

Service businesses turning over £100k–£3m

3 to 40 staff. Phones that ring. Diaries that fill. Enquiries that leak between tools you bought two years ago and stopped using six months later.

Good fit: trades, hospitality, professional services, clinics, salons, gyms, boutique ecommerce, property. Bad fit: enterprises over £20m turnover, anyone chasing venture-scale growth, anyone who wants another silver bullet.

What We Find

Most audits turn up £8k–£30k/year of leakage

Missed enquiries that never got followed up. Invoices chased twice as late as they needed to be. Reviews never asked for. Staff hours eaten by copy-paste admin that a workflow would handle in seconds.

We put an honest pound figure on each one. Sometimes it’s less. Occasionally it’s a lot more. We tell you either way, no sales pitch. Book the free audit →

Tool-Agnostic

We match the tool to the job.

Northern AI Suite is our packaged GoHighLevel offering — but GHL is one of many tools we build with. We’re system-agnostic, there are no affiliate kickbacks, no hidden allegiances. We’ll recommend the platform that actually fits your business — even if it isn’t ours.

Make
Complex workflows, visual canvas, best cost at scale
Zapier
Widest app library, fastest to learn
n8n
Self-hosted, no per-task fees, privacy-friendly
GoHighLevel
Service businesses, all-in-one, SMS + voice built in
HubSpot
Polish + ecosystem for SaaS and tech-led growth
Pipedrive
Sales-pipeline-first, lean teams, low overhead
Brevo
Email-marketing-heavy SMEs on a tight budget
OpenClaw
Custom hosted automations + AI agents we build for you
Claude / GPT
Drafting, summarising, routing, decisioning
Custom builds
When nothing off-the-shelf actually fits

“The only tool we won’t sell you is the one you don’t need.”

Dave Head, Founder of Northern
From Dave

Why I built this.

I’ve been building websites and digital systems for 13 years. Started out in Sunderland, spent a stretch doing digital for citizenM across the Netherlands, built a GPS-routed field app for Oxitec’s genetically-modified mosquito deployment teams, and done a few hundred projects in between.

Most of them had the same problem underneath the surface. Not bad marketing, not bad websites, not bad teams. Just too many disconnected tools leaking time and money in the gaps. The CRM didn’t talk to the booking system. The booking system didn’t talk to the invoicing. Nobody got review requests. Half the automations someone paid £2,000 to set up two years ago had quietly broken and nobody noticed.

Northern AI Suite is what I wish every client I’d ever worked with had running from day one. A CRM, email, booking, automations, reviews and reporting that actually talk to each other, set up and managed by someone who’s been doing this long enough to know what breaks and why.

If you want the full rundown, here’s the longer version. If you want to just book a call and see if we’re a fit, the first hour’s free. Either way, no hype, no pressure, no tool I won’t admit doesn’t fit your business.

At a Glance

Five Plans, One Platform

Every plan includes unlimited contacts and a basic dashboard. Pick the tier that matches where your business is right now.

Essential
£65 /mo
CRM, pipeline, booking, email
Lite
£95 /mo
+ email marketing & automations
Starter
£150 /mo
+ SMS, workflows, A/B testing
Most Popular
Growth
£250 /mo
+ reviews, social, funnels
Pro
£350 /mo
+ AI, social, custom reports
Done-for-You · Managed by Northern

Pro+ Managed

From £1,500 /mo

A dedicated automation specialist on your team. We build, run and tune your stack so you don’t have to.

  • Everything in Pro — full platform access included
  • 1:1 onboarding + workflow strategy session
  • 3 custom workflows built and tested in your first month
  • Monthly optimisation: we tune triggers, A/B test sequences, fix what’s leaking
  • Slack + email support — priority response under 4 working hours
  • Quarterly business review with measurable ROI report
  • Make, Zapier, n8n or OpenClaw integration with your existing tools (Stripe, Xero, Calendly, and the rest)
  • Cancel any time — no lock-in, no setup fee
The maths. Hiring an in-house automation specialist costs £35k–£55k a year plus tools. Pro+ Managed is £18k a year — with no recruitment, no holiday cover, and a team that’s already trained.
Fractional Leadership · For >£2m Turnover

Northern Automation Lead

From £2,500 /mo

Your fractional head of automation. Strategic ownership of the whole stack, not just a managed platform. For businesses where automation is now a core operational function.

  • Everything in Pro+ Managed — plus strategic ownership
  • Quarterly strategy day with your leadership team on-site or remote
  • Roadmap ownership — we plan the next 90 days of automation work with you
  • Tool-agnostic stack: GHL, HubSpot, Make, Zapier, n8n, OpenClaw, custom builds — we pick what fits
  • AI agents (voice, chatbot, decisioning) designed and maintained by us
  • Integration between your CRM, finance, HR and ops tooling
  • Direct Slack channel with Dave + the automation team
  • Monthly board-ready report: hours saved, pounds recovered, revenue unlocked
  • First 90 days at a flat rate — no surprise change orders
When this tier makes sense. You’re turning over more than £2m, you’ve already hit the ceiling of what a managed platform can do, and you’re about to hire a £55k–£85k operations or automation manager. Automation Lead is the alternative: same strategic weight, fraction of the cost, none of the hiring risk.
Detailed feature comparison for Essential, Lite, Starter, Growth, and Pro plans
Feature Essential£65/mo Lite£95/mo Starter£150/mo PopularGrowth£250/mo Pro£350/mo
CRM & ContactsAllAllAllAllAll
Contact management (unlimited)
Pipeline and deal tracking
Notes, tags, and activity history
Smart lists and segmentation
Calendar & BookingAllAllAllAllAll
Online booking calendar
Appointment reminders (SMS)
Email MarketingBasic
Email campaigns
Email templates
Basic email automation
A/B testing
SMS Campaigns
SMS marketing
Two-way SMS conversations
AutomationsBasic
Basic email automations
Multi-channel workflows (email, SMS)
Multi-channel workflows (+ calls)
Lead nurturing sequences
Trigger-based automations
Advanced conditional logic
Forms & SurveysAllAllAllAllAll
Forms and surveys
Website form capture
Reputation Management
Automated review requests
Google review monitoring
Review response from dashboard
Social Media
Social media scheduling
Post across multiple platforms
AI
AI chatbot
AI-assisted content suggestions
ReportingBasicBasic
Basic dashboard
Full reporting dashboard
Custom reports
Support & OnboardingAllAllAllAllAll
Onboarding sessions 11223
Ongoing support EmailEmailEmail & PhoneEmail & PhonePriority
Plan Details

What's In Each Plan

Most businesses start on Starter or Growth. If you outgrow a plan, upgrading is straightforward. If you're on more than you need, Dave will tell you that too.

Essential

£65/month

Your contacts, your pipeline, your calendar, and email campaigns. No frills, no fuss. If you just need a proper CRM to track leads, book meetings, and send campaigns, this does the job.

Good for: freelancers, tradespeople, sole traders who need to stop tracking leads in their head or a spreadsheet.

CRM & Contacts
  • Contact management (unlimited)
  • Pipeline and deal tracking
  • Notes, tags, and activity history
Calendar & Booking
  • Online booking calendar
  • Appointment reminders (email)
Email Marketing
  • Email campaigns
Forms
  • Forms and surveys
  • Website form capture
Support
  • 1 onboarding session
  • Email support

Lite

£95/month

Everything in Essential, plus email marketing and basic automations. Send campaigns, build templates, and set up simple email sequences that follow up for you.

Good for: small businesses that want to start marketing properly without paying for a separate email platform.

Everything in Essential, plus:
  • Email campaigns
  • Email templates
  • Basic email automation
Support
  • 1 onboarding session
  • Email support

Starter

£150/month

Everything in Lite, plus SMS, proper multi-channel automations, and A/B testing. Nothing slips through the cracks because everything lives in one place.

Good for: growing businesses with regular enquiries that need a system doing the chasing, not a person.

Everything in Lite, plus:
  • Smart lists and segmentation
  • Appointment reminders (SMS)
  • A/B testing
  • SMS marketing
  • Two-way SMS conversations
  • Multi-channel workflows (email & SMS)
  • Lead nurturing sequences
  • Trigger-based automations
  • Full reporting dashboard
Support
  • 2 onboarding sessions
  • Email and phone support
Most Popular

Growth

£250/month

Everything in Starter, plus reputation management, social media scheduling, and call workflows. For businesses that want the system generating leads and collecting reviews on autopilot.

Good for: service businesses, trades, and professional services where reviews and lead capture make a real difference to revenue.

Everything in Starter, plus:
  • Multi-channel workflows (+ calls)
  • Automated review requests
  • Google review monitoring
  • Review response from dashboard
  • Social media scheduling
  • Post across multiple platforms
Support
  • 2 onboarding sessions
  • Email and phone support

Pro

£350/month

The full system. Everything in Growth, plus AI chatbot, AI content tools, custom reporting, and priority support. One platform running your entire marketing operation.

Good for: businesses spending £300+ a month on separate tools that want everything under one roof with proper support behind it.

Everything in Growth, plus:
  • Advanced conditional logic
  • AI chatbot
  • AI-assisted content suggestions
  • Custom reports
Support
  • 3 onboarding sessions
  • Priority support (email, phone & video)
Setup

Getting Started

Every business is different, so setup is scoped after a chat with Dave. Typical setup takes one to two days.

ServicePrice
Northern AI Suite setup£355/day
Additional pipeline or workflow builds£355/day
CRM training session£200/session
Data migration from existing CRMFrom £355/day
Usage Costs

Pay for What You Use

SMS and call usage is billed at cost. No markup. You only pay for what you use.

ServiceCost
SMS (per message)From £0.032
Outbound calls (per minute)From £0.064
Inbound calls (per minute)From £0.032
Email sendingIncluded
Savings

What You Can Probably Cancel

Most businesses signing up for Northern AI Suite are replacing three to five separate tools. Here's what typically goes.

ToolWhat you're probably paying
CRM (HubSpot, Zoho, Pipedrive)£20 – £80/month
Email platform (Mailchimp, Klaviyo)£20 – £60/month
Booking tool (Calendly, Acuity)£10 – £16/month
Form builder (Typeform, JotForm)£20 – £40/month
Funnel builder (ClickFunnels, Leadpages)£30 – £100/month
Review tool (Trustpilot, Podium)£50 – £200/month
Social scheduler (Buffer, Hootsuite)£15 – £100/month

Add those up. You're probably spending £150 to £500/month on tools that don't talk to each other. Northern AI Suite replaces the lot.

Not Sure Which Plan Fits?

Dave will tell you. Your first hour is free. No hard sell. No obligation. Just an honest conversation about what your business actually needs.

Dave@northerndesigners.co.uk

northerndigital.uk

Howay, let's get your business sorted.

Get In Touch

Let's Colour-in
Together.

Ready for a colourful conversation about your next big idea? We'll bring the crayons, you bring the dreams — and maybe biscuits.

Email
hello@northern.digital
Phone
Location
Business & Innovation Centre, Sunderland SR5 2TA
Send Us a Message
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